Hospitality Soft Skills
About CourseSoft skills include the ability to motivate a team, to network and to manage client relationships. They are crucial to tourism and hospitality because it is a labor intensive industry that involves a high degree of customer contact and through this course you will learn some key pointers that are required to succeed in this industry
While accounting, management and marketing need “hard” skills, the Hospitality Industry needs a little more and a lot more different skills. They need “soft skills” that are of great importance for success in what is foremost a people centric business.