Hospitality Soft Skills
About Course
Soft skills include the ability to motivate a team, to network and to manage client relationships. They are crucial to tourism and hospitality because it is a labor intensive industry that involves a high degree of customer contact and through this course you will learn some key pointers that are required to succeed in this industryDescription
While accounting, management and marketing need “hard” skills, the Hospitality Industry needs a little more and a lot more different skills. They need “soft skills” that are of great importance for success in what is foremost a people centric business.
Topics for this course
6 Lessons
Hospitality Soft Skills
Introduction
Communication is Key
Behavioral Skills
People Related Skills
Tuning Your Mindset
Conclusion
Free